I just HAD to email you to say how stunned I am with your awesome service. This morning, at about 9:15UK time, the parcel arrived containing the eggplant silk and the embroidered silk - only 1 week after I ordered them. Not only are they absolutely beautiful (especially the embroidered one) but I honestly can't get over the service. As a means of comparison, one week ago - and before I found your website - I sent a small amount of silk to a UK supplier for a swatch... and I am still waiting even thought I included an SAE....their silk dupion is at least twice your price too. In contrast, not only do you have a fabulous collection of really well priced silks, you were really thoughtful about my order in offering me an alternative to the off-cut I bought, you kept me informed AND it arrived within a week with a discount voucher for next time....oh yes and your emails were friendly too!
You really have made the whole experience a huge pleasure, and I must say, UK suppliers could learn an awful lot from you. I have already passed your name on to two friends - one of whom is an interior designer, so I am spreading the word as best I can in the UK (and am hoping that shipping here isn't too much of a pain).
Thanks again....and I am already planning my next order...
--Toni Clarkson, United Kingdom
Dear Hyena, I will get you a lot more pictures of the drapes. That is your Chopin on the dining room chairs. So many people have asked me for your name and number and website - so much company has been there and they all ask about where I got the fabric from: friends and relatives from New Jersey, friends in The City, Chicago, and so many in Florida. I have two decorators that are now ordering from HYENA already.
Look at what you did! YOU allowed me to create our seasonal home to "our" dreams. Did you get the pictures of the master bedroom - the headboard is not in yet and the balloon shade is the white on white circle along with all your other fabrics.
You made my day, my house, my lifestyle......Thank you.
--Barbara Marulli, West Palm Beach, FL
Just like to say how much I love the actor/person of the month...it is such a wonderful addition and being a writer myself, it is so great to read how such successful, creative people have often struggled, have always worked really hard, and have kept at it to get where they are. Thank you for some wonderful insight into some super and talented people(characters)! Kind regards!
--Cyn English, Hamburg, Germany
I just wanted to thank you. I found out I was hosting Easter the Tuesday before the holiday and I panicked. I needed curtains and couldn't find the striped silk ones I wanted for under $1000.00. That evening at almost midnight I found your sight and for the 13 yards I needed to make them myself I could order the fabric for $400.00. I have been sewing for years so this wasn't a big deal. I decided that in order to get the curtains I really wanted I would order the fabric and just do Easter in an unfinished room. It is now Wednesday (I ordered the fabric last night) and I just received an email with the tracking number and the fabric will be here on Friday. I am so excited I can barely sleep! I need several more rooms finished which will require many, many more yards of fabric and because you are so amazing I won't even consider going anywhere else or spending the extra money on purchasing finished products. Thank you more than you can imagine!
--Tarah Luinenburg, Oakland, New Jersey
Good grief, that throw is totally perfect. You can't imagine how it looks in the den. Unbelievable. Thank heavens I weakened and got it. The fabrics are all fabberooni also. Thank you!
-- Mary Lambeth, Winston-Salem, NC
I love perusing your extraordinary luxury fabrics. We likes taffeta and brocade—everything else is just in the way, except maybe velvets. In fact, I pretty much camp out on the Italian silk brocade page whenever I visit. I sweetly forget that silk isn't the only fiber in existence.
-- Kraig Hausmann, Provo, UT
|Just thought you would like to see photos of your beautiful Italian Brocade on 18th century antique love seat. Upholsterer said it was one of the most beautiful fabrics he worked with.
--Antoinette Kennedy, Dublin, Ireland
A whole box of silk arrived today and the smaller tafetta piece a week ago, so I am thrilled. The silk is so wonderful and I cant believe that I was so lucky to get it so cheap! It is like winning the lottery. I have told friends about your good service and I believe that some have already placed an order. Thanks for being so trustworthy - you make dealing on the internet a great experience. Have a nice day - you have certainly made sure that mine will be great.
Kind regards from
--Lene Huttel, Denmark
Your silk is very wonderfull. I am very happy with my new decoration. We are living in a duplex in a Castle in Belgium.
It was so great luxe and quality that this curtains transform this small expressionist paintings salon in a sort of boudoir.
The rich colour is perfect, because of the barocco furnitures.
I will thank you very much for your kindness, professionalism and the very fast arrival.
Sorry for my bad english and MERCI BEAUCOUP POUR CETTE MAGNIFIQUE SOIERIE ROUGE.
Best regards from
--Cécile and Yves GREGOIRE, Château de Maizeret, BELGIUM
I really love your website -- and your choice of artists is terrific. I know of no other place where I can purchase beautiful silk -- while listening to Dylan, Shane MacGowan or Bukowski! It's outrageous. Thanks you so much,
--Marybeth Perry, Boston, MA
I just got the silk fabric I bought from you and its FABULOSO!!!! LOVE IT!!! I can't wait to start sewing my curtains.
--Omar Sanabria, Coral Springs, FL
Got the material!! It's drool-I-don't-want-to-share-it gorgeous!
--Susan Tidwell, Atlanta, GA
I wanted to start out by saying that you are truly a wonderful company to work with. Everything from your web site, to friendly customer service, fast shipping and great incentives to your customers exemplifies that you strive to be the best in your industry. You are an all around top notch company. It really shows that you enjoy what you do and value your customers. This is a breath of fresh air. I see too many companies on a daily basis that do the bare minimum to keep customers happy and coming back.
Thank you for allowing your customer's to provide input on what they would like to see at HYENA. I am looking forward to ordering from you again soon! I can't wait to see what new products you will be offering in the near future!
-- Suzanne Horvatits, New York
After months of debating whether I should spend the money for very expensive curtains I fell in love with on Horchow, I found your websiteand decided to sew my own. I am elated they turned out beautifully and I spent about 1/3 of the cost for two very long panels. I've attached the picture of my curtains. I can't wait to do the rest of the house.
--Marian Ibarra Kapp, Piscataway, NJ
Taffeta drapes done in #TS021
I just wanted to let you know that I received the silk yesterday and it is beautiful! The color is perfect. It was great doing business with you and I will be sure to order once again when I am ready for my next project. It is wonderful to be able to shop for quality fabric right from home. I would have had to look forever to find this particular striped silk. I love it! Many thanks,
--Cindy Diederich, Winchester, KY
You're definitely the best site I've found for quality silks.
-- Shirley Wilczynski, Redondo Beach, CA
I just wanted to let you know that your beautiful fabric arrived here in Vienna today, safe and sound! Thanks very much! Kind regards,
--Emilia, Vienna, Austria
Thank you - I received my order yesterday and am absolutely thrilled with the fabric - it was very well packed and arrived in excellent condition. Needless to say, I was a bit apprehensive about ordering on the web but in the future I won't hesitate. Thanks again...
--Margaret Hagerty, Los Angeles, CA
I'm sending you two pictures of my beautiful curtains, thanx to your products. I will be starting another project really soon. I can't wait to work with you again. Thank you for helping to make my home feel GRAND!
--Nicole Kanaris, Roslyn Heights, New York
Received in perfect condition. Thanks for taking care to fold and insure you took time to send professionally and beautifully.
-- Jodie Tanino, Virgin Islands
Thank-You. I'd also like to compliment you on the expeditiousness of your services! I'm sure I'll be visiting your site again in the future and will pass your website along to others.
-- Pamela Allison, Vashon, Washington
I just LOVE the curtains I made out of the silk I bought from you! Floor to ceiling garnet dupioni silk drapes are somewhat decadent, for some I guess, but they really make the room.
-- Sally Shepherd, Wilmington, NC
I just wanted to forward some positive feedback about your website. Several months ago, I bought many yards of solid silk dupioni. Well, I finally got around to sewing my drapery panels for my master bedroom, and they are just fabulous! (I bought the 54"; wide Taupe Chinese silk.) The fabric is so lovely, and I saved so many $$$ over what I would have spent to purchase something similar. My sewing skills are VERY basic, but making simple and professional-looking panels was not hard since the fabric is very easy to work with and drapes like a dream. Just wanted to put in a good word.....thank you!
-- Tracy Waitkus, Avila Beach, CA
The silk has just arrived. Judy is on the way home with it to begin a new plan. She is so happy with all the beautiful fabric you have sent to us. When she has it all finished we are planning to send you pictures of what you have helped to make possible.
-- Tom and Judy Riddle, Green Forest, AR
Oh my gosh! I got the fabric today and it is fabulous!! Thanks for the swatches...you'll be outfitting our whole home!
-- Lea Crouch, Edgewood, WA
I just wanted to tell you that your fabrics were everything they were cracked up to be. I love the way they turned out for my clients' window treatments. The silk was sturdy with a beautiful sheen and a very elegant look. I'll definitely be ordering more whenever I can use them in future client projects. Thanks!
-- Kim Mance, Divine Interiors
I just wanted you to know that I received the silk and it is GORGEOUS!!!! Thank you so much! And fabulous packaging as well! Thank you again!
-- Patty Ryan, Des Moines, Iowa
I wanted to let you know that I received the silk the other day. It is really beautiful! Thanks again for the careful packing & fast shipping! It has, as always, been a pleasure working with you! Thanks again!!
-- Vanessa Ross, Midtown Antiques, Memphis, TN
Thank you for directing me to your on-line store - it's fabulous. I'm like a kid in a candy store and don't know which way to turn first. It all looks sumptuous. Regards,
-- Susanne K. Stinger, Bridgewater, NJ
Thank YOU! I'm looking forward to getting my order. Your website shows you have a wonderful selection of silks - which I love. I hope to have every table surface and window covered with it. Great Customer Service. Thanks again!
-- Mary Lathrop, Downingtown, PA
All your silks are wonderful… the colors are perfect… the stripes especially seem to appeal to the Italian side of me! And the quality appears to be excellent. Best regards,
-- Lynne Russell, Lynne Russell Unlimited, Inc., Atlanta, GA, www.LynneRussell.com
The fabric arrived yesterday, but I did not open it until today. Gorgeous, gorgeous, gorgeous! Totally on cloud nine with the gold and ivory plaid!!! I feel so greedy! I am SO THRILLED!!! THANK YOU!!! You are the BEST!
-- Judi Gullett, St. Petersburg, FL
You are a wonderful supplier. You will be seeing much more business from me.
-- Northern deLights, Sumas, WA
Just wanted to tell you AGAIN how wonderful your web site is. I posted your link on Cheryl Strickland's Drapery Forum today in hopes that others will find you and give you a go. Anyone this talented deserves support. That is my opinion and I am sticking with it!! Love the features and just the whole thing. Very innovative. Great site. Thanks,
-- Diana Davidson, Distinctively Yours Interiors
I received the fabric today and I LOVE IT!!! It is so beautiful. I am using the wine/gold for drapes and this beaded gold to cover the bench at the end of our bed. It will just be FAB!!! :) Thanks so much.
-- Nancy Phillips, Lake Montezuma, AZ
Just had to send you pics of my new drapes….they're absolutely beautiful! They've changed the whole feel of the room. OH…my puppies wanted me to tell you thank you, as well….they just love how their favorite window is framed in yards of gorgeous dupioni silk…..so much more pleasant than gazing out of a bare window!
-- Veronica Bruce, New Haven, CT
Thank you so much! The fabric arrived today. It is STUNNING! It is going to go on an old kidney-shaped vanity that I'm having upholstered. I will have them use tons of it so it looks like a ball gown. I will feel like such a princess using it. I love your tag line (never settle.) I hope I have enough left over to do the shower curtain too. I am thrilled with the quality.
-- Karen Atkins, New Brighton, PA
Just wanted someone there to know that I clicked on your Artists of the Month (as usual) and for the first time took the time to write and say THANK YOU!! The article about Jere & Hazel brought a few tears to my eyes. I'm not certain whose parents they are, but their offspring is certainly blessed. The article is very well written and I especially enjoyed the last paragraph, as I have spent years searching for a way to express myself to the world. Thank you for reminding me that the best expression of myself is...me. Have a WONDERFUL LIFE!!
-- Susan C. Fix, Reno, NV
Thank you!!!!!!!!! I really appreciate your communication with me. I just received the silk and absolutely love it!! Will order from you again.
-- Paula Davies, Lincoln, CA
I received the fabric yesterday and took it to my friend's house. We are thrilled with it. it's going to look so good. There is something so luscious about silk, it's the perfect color. She really wanted silk right from the start but we had trouble finding this color in any kind of fabric, particularly for an affordable price. And they don't make curtains in 125"; length. So thank you again. I'm so pleased and I'm sure I'll be back for more. Thanks for all your help.
-- Caris Lester, Orange, CA